Refund policy

Effective Date: 12 June 2024

Thank you for shopping at The Coderz. Due to the nature of our digital products, we generally do not offer refunds. However, we understand that exceptional circumstances can occur, and we comply with applicable regulations, including those in the EU and US. Please read this policy carefully before making a purchase.

Digital Products

All sales of digital products, including but not limited to UI/UX design templates, software code sources, and development services, are final. However, exceptions are made in certain circumstances as outlined below.

Non-Refundable Items

- UI/UX Design Templates
- Software Code Sources
- Custom Development Services
- Any other digital products provided by The Coderz

Exceptions and Refund Conditions

We comply with the EU consumer rights directive, which allows for a 14-day return period under certain conditions. Similarly, we adhere to applicable US regulations regarding digital products. Refunds or exchanges may be issued under the following circumstances:

- Non-Delivery of the Product: If the download link or access to the digital product is not provided, please contact us for assistance. Claims for non-delivery must be submitted to our Support Team in writing within 14 days from the order date.
- Download and Unzipping Issues: If you experience problems while downloading or unzipping the product, contact our Support Team. Claims regarding such issues must be submitted within 14 days of purchase.
- Defects in the Product: If the product is defective, inoperative, or impossible to obtain, you are entitled to a full refund within 14 days of purchase. Such issues must be submitted to our Support Team for verification.

How to Request a Refund

To request a refund, please contact our Support Team with your order details and the reason for the request:


Support and Assistance

We are committed to providing exceptional support and assistance. If you encounter any issues with our digital products, please contact our Support Team:


Our Support Team will work with you to resolve any issues and ensure that you have a positive experience with our products.

Data Protection and Privacy

We handle all personal data in accordance with our Privacy Policy (https://thecoderz.estate/privacy-policy), ensuring compliance with GDPR and other applicable data protection regulations.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

- Address: The Coderz Limited, 71-75 Shelton Street, Covent Garden, London, WC2H9JQ, United Kingdom

We appreciate your understanding and thank you for your business.

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By using our Site and making a purchase, you acknowledge and agree to the terms of this Return and Refund Policy. If you do not agree to these terms, please do not use our Site.